{"id":22689,"date":"2021-09-22T14:50:17","date_gmt":"2021-09-22T18:50:17","guid":{"rendered":"https:\/\/www.cieau.org\/faq\/"},"modified":"2026-11-05T12:00:09","modified_gmt":"2026-11-05T17:00:09","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.cieau.org\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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Frequently Asked Questions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is C.I.EAU?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

The C.I.EAU is an interpretation center entirely dedicated to the resource \u201cwater.\u201d Our mission is to raise awareness about the responsible use and protection of water. As dedicated science communicators, our content is designed for everyone ages 5 and up! To fulfill our mission, we host several museum and\/or art exhibitions each year. In addition, we organize lectures and events. Finally, we welcome many school groups to our famous Lab’eau!<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat are the admission fees for visiting the C.I.EAU? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Although the C.I.EAU is a nonprofit organization, it is important to us to keep our prices affordable. We want to ensure that everyone can visit our facility.<\/p>\n

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Admission is free for children 5 and under, $8 for children ages 6 to 18, $10 for students, $15 for adults, and $10 for seniors 60 and older. A family package is also available for $45, covering 2 adults and 3 children.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is the average length of a visit?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

To get the most out of your visit, plan on spending 3 hours. You\u2019ll have plenty of time to enjoy the permanent exhibition, the temporary exhibition, and the hands-on science activities at Lab’eau. If you\u2019re visiting only the permanent exhibition, allow 1 hour and 30 minutes.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is the recommended age for visiting the C.I.EAU?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

The permanent exhibition is suitable for all ages 6 and up. We offer two scavenger hunts to make your visit to the museum more enjoyable. Members of our staff are also always available on site to answer your questions, if needed.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I prepare for my visit to the C.I.EAU?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Before you arrive at the C.I.EAU, we recommend that you reserve your visit by calling us at 450-963-6463 or emailing inscription@cieau.org<\/a>. You can pay for your tickets at the front desk. We accept the following forms of payment: cash, debit cards, and credit cards (Visa or Mastercard).<\/p>\n

Before you come, please check our hours of operation<\/a> to ensure we are available to welcome you. Upon your arrival, one of our staff members will warmly welcome you and explain the details of your visit. A coat check is available for your personal belongings.<\/p>\n

For more information, please visit the ” Plan Your Visit<\/a>” section.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs the C.I.EAU just for schools?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

No: everyone is welcome here. We offer educational activities specifically designed for school groups. However, the museum tour and certain activities at Lab’eau are still available to the general public. In addition, most of our events are open to the general public!<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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The C.I.EAU has been rated \u201cAccessible\u201d<\/a> by K\u00e9roul. We have taken the necessary steps to ensure that everyone can visit us.<\/p>\n

You can leave strollers at the bottom of the stairs as you enter or take them upstairs using our elevator. When you arrive at the C.I.EAU, please feel free to call us at 450-963-6463<\/a> to request assistance, if needed.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAre pets allowed in the museum?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

The C.I.EAU allows visitors to be accompanied by service animals, provided that the animals have valid certification.<\/p>\n

For more details, click this link<\/a>.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat are the costs associated with a caregiver for people with disabilities?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

The C.I.EAU is certified as fully accessible<\/a> by Keroul. (link to the organization\u2019s page) Anyone accompanying a person with a disability will be exempt from all C.I.EAU admission fees. We ask that you present a valid card recognized by an organization certifying this support when you arrive.<\/p>\n

For more details, click this link<\/a>.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Frequently Asked Questions What is C.I.EAU? The C.I.EAU is an interpretation center entirely dedicated to the resource \u201cwater.\u201d Our mission is to raise awareness about the responsible use and protection of water. As dedicated science communicators, our content is designed for everyone ages 5 and up! To fulfill our mission, we host several museum and\/or […]<\/p>\n","protected":false},"author":13,"featured_media":0,"parent":0,"menu_order":-3100,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-22689","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nFAQ - CI.Water<\/title>\n<meta name=\"description\" content=\"Browse our C.I.EAU Frequently Asked Questions section. 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